• This policy is applicable to all Basement Basslines that may be used for transmitting bulk emails or commercial emails (“Covered Services”). You agree to Basement Basslines Anti-Spam Policy as a precondition to use of Covered Services.
• Covered Services may be used only for sending mails or messages to persons from whom you have an express permission to send mails or messages on the subject of such mail or message, such as permission-based email marketing. We are very serious about our Anti-Spam Policy.
• If we discover that you are sending emails or messages to people without their permission, we reserve the right to terminate your user account.
• When we say 100%, we do not include those instances where the recipient of an email has marked it as Spam although you have an express provable permission to send emails to that email address.
• It should be borne in mind that a permission once granted is deemed to have been revoked if the recipient of a mail has opted out of receiving emails from you.

Introduction

• In the context of electronic messaging, “Spam” means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Zero Tolerance

• We have a zero-tolerance Spam Policy.

Spam filtering

• Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
• We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.

Spam filtering issues

• No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
• If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
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• You can reduce the risk of a message being caught by the spam filters by:
• sending the message in plain text (instead of, or in addition to, php);
• removing any message attachments;
• avoiding the terminology and text styling typically used by spammers; and/or
• ensuring that your messages are scanned for malware before dispatch.

User spam

• We provide a facility that enables users to send email messages/private messages/instant message to others.
• Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
• Full provisions concerning the use of our messaging facility are set out in our website terms and conditions of use.

Receipt of unwanted messages from us

• In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

Variation

• We may amend this policy at any time by publishing a new version on our website.

Our details

• This website is owned and operated by Basement Basslines Private Limited.
• Our principal place of business is at Bangalore, India.
• You can contact us by writing to the business address given above, by using our website contact form, by email to info@basementbasslines.com